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CASE STUDY

San Francisco Biennial City Survey

Every two years, the City and County of San Francisco's Controller's Office conducts the City Survey to assess residents’ perceptions of and satisfaction with City services, as well as gauge attitudes around issues facing the City. InterEthnica led the 17th biennial City Survey to ensure a statistically significant sample of diverse respondents was collected. The 2022 City Survey was the first to introduce intercept surveying, supplementing the traditional online and phone fielding methods. Over 2,500 responses were collected in English, Spanish, Chinese, Vietnamese, Tagalog, and Russian.

Client

City and County of San Francisco Controller’s Office

Key services provided

Market Research, Public Outreach & Community Engagement,
Graphic Design & Creative Services, Language Service

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