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Market Research

We specialize in comprehensive market research services, combining in-depth qualitative methods (focus groups, in-depth interviews, ethnographic studies, and creative asynchronous activities) with robust quantitative approaches (online surveys, in-person intercept surveys, and polling). Leveraging our broad experience across service areas, we craft tailored research strategies that reach diverse, multicultural audiences, including questionnaire and moderator guide development, sampling plans, multilingual data collection & moderation, analysis, and reporting. Our process uncovers the stories behind the numbers, providing meaningful insights and recommendations to drive better decisions.

Case Studies

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Assessing residents’ perceptions and satisfaction with city services →

Refuse ratepayers multilingual
focus groups →

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AC Transit Safe Riders Initiative →

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The Road to Zero Traffic Deaths through strategic consulting →

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Multilingual focus groups, cultural consulting and informational graphic design →

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Empowering community to make informed decisions →

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Culturally nuanced advertisement for Spanish-speaking communities →

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